Buy Metro Pre Owned LTD Privacy Policy

Effective Date: January 01 2023

1. Overview At Buy Metro Pre Owned LTD ("Buy Metro"), protecting your privacy is fundamental to our business. This policy outlines how we manage your personal information - including collection, use, disclosure, and retention - whether obtained through our website, via phone, or when providing our services.

2. Consent By sharing your personal information with Buy Metro, you agree to our handling of your information as described in this policy and under applicable laws. You can withdraw consent anytime, but this may affect your ability to fully engage with our services.

3. Definition of Personal Information "Personal information" refers to data that identifies you personally (like your name and email), excluding publicly available or business contact information.

4. Collection of Information a. Direct Collection: We collect personal details you provide during interactions or transactions with Buy Metro, like setting up an account or requesting services. Not providing certain information might limit your ability to use our services. Telephone calls may be recorded for accuracy and compliance. b. Automated Collection: Our website automatically gathers information about your visit, such as browser type and usage details. Technologies like cookies help improve our services and advertising. You can disable cookies, but it might affect website functionality. c. Credit and Bank Information: For certain services, we obtain credit reports and bank information to process transactions and update your profile. We ensure confidentiality in handling this data. d. Information on Referred Transactions: Information related to transactions through referred businesses is collected to update your profile for ongoing service improvement.

5. Use of Personal Information We use your information to manage your account, process transactions, provide services, send relevant communications, and for other business-related purposes.

6. Disclosure of Information Your data may be shared within Buy Metro's network for service improvement, and with third parties for transaction facilitation. We follow strict privacy standards in these exchanges.

7. International Data Transfers Your information may be processed and stored in different countries, subject to varying privacy laws.

8. Data Retention We retain personal information as needed for business purposes and legal compliance.

9. Data Protection We implement robust measures to protect your information, but cannot guarantee complete security against unauthorized access or use.

10. Your Rights a. Accuracy: Keep us informed of any changes to your personal information. b. Access and Deletion: You can request access to, or deletion of, your personal data.

11. Non-Personal Information We also use non-personal data for business purposes.

12. External Links Our website may contain links to third-party sites, which are not governed by this policy.

13. Changes to the Policy This policy may be updated periodically. Continued engagement with us after changes indicates your acceptance of the new terms.

14. Contact For questions about this policy or your personal information, please contact our Privacy Officer at Client.services@metroautogroup.ca